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Shipping Policy 

Thank you for visiting and shopping at 

Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

All orders are usually processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates 

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method 

Estimated delivery time 

Shipment cost 

Poslaju Standard within West Malaysia

3-5 business days

MYR 10

Poslaju Standard within East Malaysia

5 - 7 business days

MYR 20


7 - 14 business days

Subject to international rates

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has been shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Pinkboxcereal is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Pinkboxcereal is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

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